Terms of service

Terms of Service

Last Updated: October 16, 2026

1. Overview

Welcome to Saltwood™.

These Terms of Service govern your use of our website and the purchase of products offered by Saltwood™ (“we,” “us,” or “our”).

By accessing our website, browsing our collections, or purchasing our products, you agree to be bound by these Terms of Service and the policies referenced within them.

If you do not agree with these terms, please discontinue use of our website.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you have permission from a parent or legal guardian.

You agree not to use our products or services for unlawful or unauthorized purposes.

You may not transmit malicious software, viruses, or harmful code through our website.

We reserve the right to refuse service, cancel orders, or restrict access when reasonably necessary to prevent fraud, unlawful activity, or violations of these terms, subject to applicable law.

3. Products and Availability

Saltwood™ offers apparel and related merchandise inspired by the landscapes, culture, and spirit of the Pacific Northwest.

We make every reasonable effort to display product colors, designs, descriptions, and sizing information accurately.

However, please note:

• Colors may vary slightly depending on your device’s display settings.
• Product measurements may vary within normal manufacturing tolerances.
• Product availability and inventory may change without notice.
• We may modify or discontinue products at our discretion.

We encourage customers to review product descriptions and sizing charts before placing an order.

4. Pricing and Payments

All product prices are displayed in the currency indicated on our website.

We reserve the right to update product pricing at any time without prior notice. Pricing changes will not affect orders that have already been accepted.

Applicable taxes, shipping charges, and other fees, if any, will be displayed during checkout before your purchase is finalized.

Payments are processed securely through the payment providers available at checkout.

By submitting your payment information, you represent that you are authorized to use the selected payment method.

5. Orders and Order Acceptance

After placing an order, you will receive an order confirmation at the email address provided during checkout.

An order confirmation does not necessarily constitute final acceptance of your order.

We reserve the right to cancel or limit orders in cases involving suspected fraud, payment issues, inventory shortages, pricing errors, or other legitimate operational concerns.

If we cancel an order after payment has been collected, we will issue a refund for the canceled items.

Customers are responsible for providing accurate billing, shipping, and contact information.

6. Shipping and Delivery

We work to process and ship orders as efficiently as possible.

Shipping estimates provided during checkout are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delivery times may be affected by carrier delays, weather conditions, holidays, or circumstances outside our reasonable control.

Customers are responsible for ensuring their shipping information is accurate before completing an order.

If your order is delayed, lost, or arrives damaged, please contact us so we can review the situation and help determine an appropriate resolution.

Nothing in this section limits your rights under applicable consumer protection laws.

7. Returns, Refunds, and Exchanges

Your satisfaction matters to us.

Saltwood™ offers a 30-day return window for eligible products, subject to the conditions described in our Return & Refund Policy.

We do not charge return processing fees or restocking fees.

Returned items must generally be unworn, unwashed, and in their original condition, except where applicable law provides otherwise.

Refunds and exchanges are handled according to our Return & Refund Policy, which is incorporated into these terms by reference.

For complete instructions, please review the Return & Refund Policy available on our website.

8. Intellectual Property

All original content displayed on the Saltwood™ website, including logos, brand names, artwork, graphics, product designs, photographs, written content, and other creative materials, is owned by Saltwood™ or used with permission from the appropriate rights holders.

These materials are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our protected materials without prior written permission, except as permitted by law.

The Saltwood™ name, wordmark, and associated branding may not be used in a manner that falsely suggests affiliation, sponsorship, or endorsement.

9. Prohibited Uses

You agree not to use our website to:

• Engage in fraudulent, deceptive, or unlawful activity.
• Violate the intellectual property rights of Saltwood™ or third parties.
• Upload or transmit viruses, malware, or other harmful software.
• Attempt unauthorized access to our website or systems.
• Interfere with the security or normal operation of our services.
• Collect other users’ personal information without authorization.
• Misrepresent your identity or provide intentionally false information.

We may restrict access or take other appropriate action in response to violations, subject to applicable law.

10. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services, including payment processors and shipping providers.

These services may operate under their own terms and privacy policies.

We are not responsible for third-party content, policies, or practices that are outside our control.

We recommend reviewing the terms and policies of any third-party service before using it.

11. Customer Reviews and Feedback

We welcome customer reviews, suggestions, comments, and feedback.

By voluntarily submitting content to us for publication, you grant Saltwood™ a nonexclusive, royalty-free license to use, display, reproduce, and share that content in connection with our business and marketing, to the extent permitted by law.

You retain ownership of your original content.

You represent that you have the necessary rights to submit any material you provide and that your submissions do not violate the rights of others.

We reserve the right to remove content that is unlawful, misleading, offensive, or otherwise inappropriate.

12. Accuracy of Website Information

We strive to ensure that information presented on our website is accurate and current.

Occasionally, product descriptions, pricing, availability, promotions, or other information may contain errors or omissions.

We reserve the right to correct inaccurate information and update website content as necessary.

If an error affects an order you have already placed, we will communicate any material changes and provide an appropriate resolution in accordance with applicable law.

13. Disclaimer of Warranties

We make reasonable efforts to maintain a functional, secure, and reliable shopping experience.

However, we cannot guarantee that our website will be available without interruption or that all technical errors will be prevented.

To the extent permitted by applicable law, our website and online services are provided without warranties beyond those expressly stated by Saltwood™ or required by law.

Nothing in these Terms of Service excludes or limits any consumer guarantees, statutory warranties, or other rights that cannot legally be waived.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Saltwood™ will not be liable for indirect, incidental, special, or consequential damages arising from use of our website or services.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, intentional misconduct, or other matters for which liability cannot legally be excluded.

Your statutory consumer rights remain unaffected.

15. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website is handled according to our Privacy Policy and applicable data protection laws.

By using our website, you acknowledge that your information may be processed as described in that policy.

Please review our Privacy Policy to learn how information is collected, used, stored, and protected.

16. Changes to These Terms

We may update or revise these Terms of Service from time to time.

Any changes will be posted on this page with an updated revision date.

Updated terms generally apply from the date they are posted, unless otherwise specified or required by law.

Continued use of our website after changes take effect constitutes acceptance of the revised terms to the extent permitted by law.

17. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

18. Governing Law

These Terms of Service will be governed by the applicable laws of [State and Country], without prejudice to mandatory consumer protection laws that may apply in a customer’s jurisdiction.

19. Contact Information

If you have questions about these Terms of Service, your order, or our policies, please contact us.

Saltwood™

Website: https://saltwoodsupply.com

Customer Support Email: [Your support email]

Business Mailing Address: [Your business mailing address]

We’re committed to providing a straightforward, dependable shopping experience.

Thank you for supporting Saltwood™.

From forest to sea.